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Refund policy

Services Offered:

  • Prime University Admission

  • Student Finance Support

  • Professional CVs

  • Extra MOCK Interview

Payment Terms:

All services are paid upfront and are non-refundable except for the Prime University Admission service under specific conditions.

Refund Eligibility for Prime University Admission:

A refund is only available if the applicant does not receive a Conditional Offer from the chosen University and course as facilitated by the London Chamber of Education LTD.

Refund Process:

To request a refund for the Prime University Admission service, customers must email admissions@Lceuk.com. The request should include relevant details of the service purchased and the reason for the refund request as per the eligibility criteria.

Refund Window:

There is no specific timeframe for requesting refunds; however, it is subject to the customer meeting the eligibility criteria for the Prime University Admission service.

Partial Refunds:

No partial refunds are available for any services.

Exceptions to the Policy:

This refund policy does not apply in the following circumstances:

  • Force Majeure Events: Situations beyond the control of either party, such as natural disasters, pandemics, war, or government actions.

  • Non-Transferability: Services are non-transferable and cannot be resold or transferred to another person.

  • Promotional or Discounted Services: Different terms may apply to services purchased at a discounted rate or as part of a promotion.

  • Last-Minute Cancellations: Refunds are not available for cancellations made beyond a certain timeframe.

  • Custom Services: Highly customized or personalized services are non-refundable.

  • Violation of Terms of Service: Customers violating terms of service or conditions of use are not eligible for refunds.

  • Third-Party Fees: Non-recoverable fees paid to third parties are excluded from refunds.

Legal Jurisdiction:

This refund policy is governed by and construed in accordance with the laws of the United Kingdom.

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